Frequently asked questions

What is Socialteria?

A catalog of single-purpose tools for managing your own Facebook Pages — posting, scheduling, and analytics — built entirely on Facebook's official Graph API.

Do you scrape data or automate other people's accounts?

No. Socialteria only acts on Pages and assets you personally own or admin, using permissions you explicitly grant. There is no scraping, no bulk unsolicited posting, and no account automation.

How do I connect my Facebook account?

Go to Settings → Connect Facebook. You authorize through Facebook's own login dialog and choose which Pages to grant. We only request the minimum permissions each tool needs.

What is the difference between Free and Pro?

Free covers everyday use with generous monthly limits. Pro raises those limits substantially, unlocks Pro-only tools, and adds priority support. See the Pricing page for exact numbers.

Can I cancel my subscription?

Pro is term-based — you pay for a month or a year and it expires at the end of that term unless you renew. Nothing auto-charges, so there is nothing to cancel.

Is my payment information safe?

You can pay with PayPal or by bank transfer. PayPal handles cards on its own secure site; we never see or store your card details.

Can I export or delete my data?

Yes. Settings → Your data lets you export everything we store about you as JSON, or delete it entirely.

Still stuck? Contact us.